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Senior Customer Analyst


Location:
London
Language(s):
Only English Required
Job Ref:
22944JS
Company:
Harnham
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Job Description

SENIOR CUSTOMER ANALYST - LEADING RETAIL BRAND

Central London

£55,000 + benefits

This creative role gives the opportunity to work on several projects within the retail health industry. You will be part of one of the most credible retail companies to produce effective insight and analysis into an array of customer engagements at a commercial level using SQL.

THE COMPANY

This company has a deep heritage in supplying health and beauty products throughout the world and is still growing in both size and skill through both its retail and ecommerce streams. The brand has always and continues to empower its employees with autonomy to help champion its innovative products.

THE ROLE

The role involves providing analysis on customer engagement and evaluating the engagement to the brands commercial and business propositions, giving you exposure to strategic insights. The opportunity will also enable you to analyse and predict customer behaviour, allowing you to share this innovative analysis to wider stakeholders. The role is probably more insights driven rather than technically hands on, therefore a good commercial knowledge of the retail industry is a must.

YOUR SKILLS AND EXPERIENCE

Your skills and experience will ideally include the following:

  • Proficient in SQL
  • Retail Experience
  • Comfortable engaging and presenting to stakeholders
  • Good knowledge of CRM, data-led marketing and advertising.
  • Customer focused and passion for understanding customer needs
  • Up to data with contemporary trends within the retail industry

THE BENEFITS

  • £55,000 salary
  • Discretionary bonus
  • Defined Contribution Pension plan

How to Apply

Please register your interest by sending your CV to Jamie Smith at Harnham via the link on this page.

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Salary Indication
£50000 - £55000 per annum


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