ERP Support Technician (SAP B1) - Poole
Salary: £20K - £35k + Bonus + Pension + Free car parking + Staff discount scheme
Excellent opportunity to work for a company who's expertise spans from the cloud to the desktop.
The company helps its customers to enable their people with enterprise class Cloud IT infrastructure and to maximise the true potential of their business with market leading SAP applications such as SAP Business One and SAP Business ByDesign
My Client is a SAP & Cloud IT Services Company. The company is a Gold Partner and one of the top SAP Business One partners worldwide. With over 300 implementations, their expertise in SAP is second to none and this enables them to deliver highly tailored and effective solutions to their customers.
The company combine their Microsoft Gold Certification with a broad hand-picked portfolio of technologies to deliver their own Cloud IT Services, a fully managed Cloud IT service tailored to the specific needs of their customers.
An experienced, enthusiastic and versatile individual is required to join an established technical service desk team in supporting our SAP Business One customer base. Applicants will have experience working in a technical capacity, within any leading ERP solution. Preferably with support and customer management skills.
A strong understanding of any of the top ERP solutions
Support experience with Customer service skills in any capacity
Queue management and prioritisation
Excellent communication skills and experience of dealing with customers
Good communicator with a professional telephone manner
Well-presented and a welcoming and friendly manner
Efficient and professional
Good time management
Multitasker with a can-do attitude
SAP B1 experience and / or accreditations
Microsoft SQL Accreditations
Financial or accounting experience
Technical Aptitude to apply current skills to new products
Experience of the SQL Server Platform and configuration
Experience of using Linux commands and HANA database platforms
Understanding and experience of database querying languages (SQL) / programming languages (VB Script)
Understanding of the Windows platform/Networking to troubleshoot performance issues
Experience with Boyum Products Qualifications and Certifications Minimum GCSE or equivalent Maths and English - grade C or above
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
£20000 - £35000 Per Annum
ERP Support Technician, SAP, Helpdesk, IT, Cloud IT Services