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Customer Analyst


Location:
London
Language(s):
Only English Required
Job Ref:
46571JS
Company:
Harnham
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Job Description

CUSTOMER ANALYST - GLOBAL MEDIA BRAND

Central London

£35,000 + Benefits + Bonus

This creative role gives the opportunity to work on several projects within the global media and news industry. You will be part of one of the most credible media companies to produce effective insight and analysis into an array of customer engagements.

THE COMPANY

This company has a deep heritage in supplying media applications throughout the world and is still growing in both size and skill. The brand has always and continues to empower its employees with autonomy to help champion its innovative products.

THE ROLE

The role involves providing analysis on customer engagement and evaluating the engagement to the brands commercial and business propositions, giving you exposure to strategic insights. The opportunity will also enable you to work with statistical models and predict customer behaviour, allowing you to share this innovative analysis to wider stakeholders. One of the brands main focuses is now on segmenting and understanding customers using creative qualitative techniques, which requires a keen eye for detail.

YOUR SKILLS AND EXPERIENCE

Your skills and experience will ideally include the following:

  • Proficient in SQL
  • An understanding of wider tools such as R or Python (desired)
  • Comfortable engaging and presenting to stakeholders
  • Good knowledge of CRM, data-led marketing and advertising.
  • Customer focused and passion for understanding customer needs
  • Up to data with contemporary trends within the media industry

THE BENEFITS

  • £35,000 salary
  • Discretionary bonus
  • Defined Contribution Pension plan
  • Travel card loan

How to Apply

Please register your interest by sending your CV to Jamie Smith at Harnham via the link on this page.

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Salary Indication
Up to £35000 per annum


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