We are currently recruiting a Change Manager to work on a number of high profile projects based within the Logistics team of our financial services client.
Delivering through local impacted Business Managers and technical specialists, significant stakeholder management, support and coaching is required. Project will be managed for the full end-to-end lifecycle and will be subject to challenging timescales.
The individual must show clear leadership capabilities whilst at the same time able to work as a team player. They must take ownership of deliverables and apply rigorously the internal methodologies whilst also being adaptive to circumstances
The Role, Key Responsibilities and Relationships
Full lifecycle end to end project management and delivery of large and / or complex projects including:
Scoping, definition, benefits analysis and prioritisation.
Project Planning and resource impact analysis
Risk and Issue management and resolution
Communications / training
Roll out planning and execution
Benefit analysis and post implementation lessons
The role will involve working with multiple and senior stakeholders up to director level
Supporting the Business Operation
Develops appropriate solutions working in partnership with the UK Operations areas, shared support areas and IT functions
Ensures that all solutions complement and enhance current business practices, targets and culture.
Continuous Business Improvement
Undertakes analysis to support all identified opportunities.
Delivers investment appraisal.
Develops innovative solutions to facilitate achievement of the
UK mission and objectives and meet business needs.
Produces high level reports in support of recommended initiatives.
Effectively presents and discusses cases with Senior Management.
Develops and manages effective processes for monitoring implementation.
Establish and maintain relations with key stakeholders across the business.
Maintains and extends a comprehensive range of key internal and external contacts, to provide input to the full range of business initiatives.
Actively promotes close and harmonious relationships with all members of the team.
Indirect management of internal colleagues through leading projects, ensuring team members are contributing effectively.
Knowledge, Skill and Experience Required
Knowledge of financial services processes
Significant Project Management experience supported by business experience in a specialist or managerial role.
Qualified to degree level preferably with additional professional change and project management qualifications e.g. 6 Sigma, APM etc.
Requirement for conceptual thinking and working from first principles, rather than using a standard prescribed formula.
Ability to develop solutions to complex operational and processing problems, which involves discussions with internal stakeholders to determine requirements and drawing upon appropriate specialist expertise where appropriate.
Ability to develop and implement project plans, managing customer relationships and coordinating cross-functional project teams.
Ability to prepare reports and deliver presentations to customers and senior management regarding project status, results and recommendations
Ability to assess and understand the business issues and drivers which impact the project and its delivery – getting hands dirty when required to ensure everything works correctly
The successful candidate will also need to display the following qualities:
be self-reliant and able to work both independently and as part of a larger team
be able to produce high quality deliverables within tight and immovable deadlines
have excellent communication skills
show ability to structure and analyse issues and suggest solutions to line management
have good prioritisation skills
have people management skills